Support

Accountant's Tools provides a variety of services to help accountants make optimal use of its software products. To take advantage of these services, simply register your software.

Registering your software allows you to take advantage of services

Specially designed to help you make optimal use of your Accountant's Tools programs. In addition to receiving program and data import filter updates, you have access to technical support provided by a team of experts ready to answer your questions.

Our registration department can be reached at 1 800 862-5922 option 2, Monday through Friday between 8:30 A.M. and 5:00 P.M. (E.T.). Have the serial number of your product on hand when calling. Our consultant will help you configure your software, so that you will be up and running as soon as possible.

Professional implantation for optimal performance

The Accountant's Tools Technical Services team consists of numerous experts ready to answer your questions and assist you in installing your Accountant's Tools software. Our experts will also help you configure your system for optimal efficiency in performing your various tasks.

Our technicians are available to answer your questions by telephone from 8:00 A.M. to 5:30 P.M. (Eastern Time), Monday through Friday. To register a call-back request, call 1 800 862-5922 option 1.

Technical support by telephone is a service included in your service plan along with program updates.

Cutting-edge software that maximizes the profit on each engagement

Accountant's Tools products are in constant evolution. Regular updates are provided to keep your system at the forefront of technology. Service plan subscribers automatically receive registered software updates.

In addition to using the latest functions implemented in the software, regular updates give you up-to-date versions of the import filters adapted for your clients’ different accounting systems.

Numerous rapidly accessible information sources

Do you need information on your Accountant's Tools software? Several easily accessible sources of information are at your disposal. You can consult the user's manual included in your package.

You could also use the on-line and contextual help functions built into the system. Help functions are accessed through the Info menu. On-line and contextual help give detailed procedures for accomplishing your tasks and provide specific information on certain aspects of your program. Available from all windows with a question mark in the upper-right corner, on-line help provides information on the nature of the field selected, the type of data to be entered, available resources, even the procedure to follow in executing a command. The on-line help is there when you need it!

Free Information Session

Accountant's Drill is a complete and powerful tools whose features are too numerous and diverse to cover here. We, thus, invite you to attend a free information session to see first-hand the benefits of using Accountant's Tools technology. Contact our Customer Service department at 1 800 862-5922 option 5 to find out when an information session will be presented in your area.